Services

Employee Development Training

We have a myriad of training topics designed to improve employee performance, satisfaction, and development. To learn more about each topic including descriptions, please contact us directly at info@brooks-consultants.com.

Managing Self
  • Time Management
  • Goal Setting
  • Stress
  • Work-life Balance
Teamwork
  • DISC Workshops (Communication, Teamwork, and Leadership)*
  • Internal Stakeholder and Circle of Influence
  • Teamwork/Teambuilding
  • Managing Effective Meetings
  • Tuckman’s Stages of Team Development
  • Building Consensus
Diversity, Equity, and Inclusion
  • Emotional Intelligence*
  • Perception vs Reality and The Filter
  • Johari’s Window
  • Implicit Bias
  • Unconscious Bias
  • Emotional Hijacking
  • Women in Leadership*
  • Managing Multi-generations in the Workplace
  • Cultural Competence Continuum
  • Stereotype Content Model
  • The Iceberg Theory
Communication
  • Business Email Etiquette
  • Presentation/Facilitation Skills*
  • Communicating a Decision
  • Giving and Receiving Feedback
  • Handling Difficult Conversations
  • Active Listening
  • Power of Effective Questions
Leadership
  • Accelerated Performance Management
  • Managing Upwards
  • New Supervisor Training*
  • Human Capital and Investing in Talent
  • Leadership and Influence
  • Motivating and Engaging Employees
  • Situational Leadership
  • Delegation
  • Value-Based Leadership
  • Problem Solving
  • Coaching Situations
  • Leading and Managing Change
  • Project Management
  • Conflict Resolution

Performance Management and Succession Planning

Brooks Enterprise and Consultants partners with organizations to strategically create learning paths for specific roles, positions and individuals to ensure there is a healthy pipeline of talent.

We use several strategies for succession planning:

  • Job Rotation
  • Mentorship Program
  • Job Shadowing
  • Role Chartering
  • Learning Paths
  • Internal Recruiting
  • Leadership Development Programs

Customized Programs

  • New Employee Onboarding
  • Leadership Development Programs
  • New Hire Orientation
  • Mentoring Programs

Sales Training

Level I Sales Training
  • Objections
  • The Close
  • Appointment Setting
  • Lead Generation, Networking, Prospecting and Referrals
  • Features/Benefits
  • Sales Process
  • Competition
  • Information Gathering
  • Sales Pitch
  • Sales Definition
  • Sales Calls: Cold Calling, Leaving Voicemails, and Opening Statements
  • Customer Service
Level 2 Sales Training
  • Handling Complaints
  • Client Meeting/Follow Up
  • Value Proposition
  • Presentation
  • Negotiating
  • Setting Your Price
  • Client Pains and Gains
  • Saying No to Clients
  • Account Development
  • Preparing for the Sales Meeting
  • Utilizing Social Media and Technology
  • Understanding Conversion rates, UPT (unit per transaction) and ATV (average transaction value)

Other Services

  • One-on-One Training
  • Lunch & Learn Presentations
  • Keynote Speeches/Talk
  • Workshops & Seminars
  • Customized Corporate Training Packages
  • Self-paced online courses