Services
We have a myriad of training topics designed to improve employee performance, satisfaction, and development. To learn more about each topic including descriptions, please contact us directly at [email protected].
Managing Self
- Time Management
- Goal Setting
- Stress
- Work-life Balance
Teamwork
- DISC Workshops (Communication, Teamwork, and Leadership)*
- Internal Stakeholder and Circle of Influence
- Teamwork/Teambuilding
- Managing Effective Meetings
- Tuckman’s Stages of Team Development
- Building Consensus
Diversity, Equity, and Inclusion
- Emotional Intelligence*
- Perception vs Reality and The Filter
- Johari’s Window
- Implicit Bias
- Unconscious Bias
- Emotional Hijacking
- Women in Leadership*
- Managing Multi-generations in the Workplace
- Cultural Competence Continuum
- Stereotype Content Model
- The Iceberg Theory
Communication
- Business Email Etiquette
- Presentation/Facilitation Skills*
- Communicating a Decision
- Giving and Receiving Feedback
- Handling Difficult Conversations
- Active Listening
- Power of Effective Questions
Leadership
- Accelerated Performance Management
- Managing Upwards
- New Supervisor Training*
- Human Capital and Investing in Talent
- Leadership and Influence
- Motivating and Engaging Employees
- Situational Leadership
- Delegation
- Value-Based Leadership
- Problem Solving
- Coaching Situations
- Leading and Managing Change
- Project Management
- Conflict Resolution
Brooks Enterprise and Consultants partners with organizations to strategically create learning paths for specific roles, positions and individuals to ensure there is a healthy pipeline of talent.
We use several strategies for succession planning:
- Job Rotation
- Mentorship Program
- Job Shadowing
- Role Chartering
- Learning Paths
- Internal Recruiting
- Leadership Development Programs
- New Employee Onboarding
- Leadership Development Programs
- New Hire Orientation
- Mentoring Programs
Level I Sales Training
- Objections
- The Close
- Appointment Setting
- Lead Generation, Networking, Prospecting and Referrals
- Features/Benefits
- Sales Process
- Competition
- Information Gathering
- Sales Pitch
- Sales Definition
- Sales Calls: Cold Calling, Leaving Voicemails, and Opening Statements
- Customer Service
Level 2 Sales Training
- Handling Complaints
- Client Meeting/Follow Up
- Value Proposition
- Presentation
- Negotiating
- Setting Your Price
- Client Pains and Gains
- Saying No to Clients
- Account Development
- Preparing for the Sales Meeting
- Utilizing Social Media and Technology
- Understanding Conversion rates, UPT (unit per transaction) and ATV (average transaction value)
- One-on-One Training
- Lunch & Learn Presentations
- Keynote Speeches/Talk
- Workshops & Seminars
- Customized Corporate Training Packages
- Self-paced online courses