Course Catalog

Course Catalog

Explore our comprehensive course catalog, designed to offer a wide range of educational opportunities to suit your diverse interests and goals.

MANAGING SELF

  • Time Management: Master the art of time management to boost productivity and efficiency in both your personal and professional life.
  • Goal Setting: Learn to set, track, and achieve your goals, providing a clear path to success.
  • Stress: Understand the sources of stress and develop effective coping strategies to maintain mental and emotional well-being.
  • Work-life Balance: Discover techniques for balancing the demands of work and personal life to reduce burnout and enhance overall quality of life.
  • Wellness: Embrace a holistic approach to well-being, covering physical, mental, and emotional aspects.
  • Mental Health: Gain insight into mental health, its importance, and strategies to promote mental well-being.
  • Trauma: Explore the effects of trauma and how to support individuals who have experienced it.

TEAMWORK

  • DISC Workshops (Communication, Teamwork, and Leadership): Dive into the DISC personality assessment to improve communication, teamwork, and leadership skills.
  • Internal Stakeholder and Circle of Influence: Understand how internal stakeholders influence your projects and decisions.
  • Teamwork/Teambuilding: Develop the dynamics of effective teamwork and teambuilding.
  • Managing Effective Meetings: Learn how to lead and participate in productive meetings.
  • Tuckman’s Stages of Team Development: Explore the stages of team development and how to navigate them.
  • Building Consensus: Master the art of building consensus within a team.

DIVERSITY, EQUITY, AND INCLUSION

  • Emotional Intelligence: Enhance your emotional intelligence to create more inclusive and empathetic relationships.
  • Perception vs Reality and The Filter: Investigate the impact of perception and personal filters on our understanding of reality.
  • Johari’s Window: Explore a model for improving self-awareness and relationships.
  • Implicit Bias: Unpack the concept of implicit bias and how it influences decision-making.
  • Emotional Hijacking: Understand emotional hijacking and strategies to manage it.
  • Women in Leadership: Address gender-specific leadership challenges and opportunities.
  • Generation Differences: Navigate generational differences and leverage them for organizational success.
  • Cultural Competence Continuum: Develop cultural competence to interact effectively with diverse groups.
  • Stereotype Content Model: Delve into stereotypes and their impact on diversity and inclusion.
  • The Iceberg Theory: Learn how unseen aspects of culture influence interactions.
  • Allyship: Explore the role of allies in promoting diversity and inclusion.
  • Belonging: Understand the importance of creating a sense of belonging in the workplace.
  • Accessibility and Disabilities: Focus on accessibility and inclusion for individuals with disabilities.
  • Cultural Dimensions: Examine cultural dimensions that impact communication and collaboration.
  • Intersectionality: Understand how intersecting identities affect experiences and perspectives.
  • Inclusion: Promote inclusion within your organization to benefit all stakeholders.

COMMUNICATION

  • Business Email Etiquette: Enhance your email communication skills for professional effectiveness.
  • Presentation/Facilitation Skills: Develop effective presentation and facilitation skills.
  • Communicating a Decision: Learn strategies for communicating decisions effectively.
  • Giving and Receiving Feedback: Master the art of providing and receiving constructive feedback.
  • Handling Difficult Conversations: Navigate challenging conversations with confidence.
  • Active Listening: Improve your listening skills for better communication.
  • Power of Effective Questions: Develop the ability to ask powerful and insightful questions.

LEADERSHIP

  • Accelerated Performance Management: Enhance your skills in performance management for accelerated results.
  • Managing Upwards: Learn to manage relationships with superiors for effective leadership.
  • New Supervisor Training: Equip new supervisors with the skills they need to excel.
  • Human Capital and Investing in Talent: Understand the importance of investing in your organization’s talent.
  • Leadership and Influence: Explore strategies for effective leadership and influence.
  • Motivating and Engaging Employees: Learn how to motivate and engage your team effectively.
  • Situational Leadership: Adapt your leadership style to fit the situation and individual.
  • Delegation: Master the art of delegation for improved productivity and employee growth.
  • Value-Based Leadership: Develop leadership based on your core values.
  • Problem Solving: Hone your problem-solving skills for effective decision-making.
  • Coaching Situations: Explore coaching as a leadership approach.
  • Leading and Managing Change: Navigate and lead your organization through periods of change.
  • Project Management: Learn project management skills for successful execution.
  • Conflict Resolution: Develop strategies for resolving conflicts within your team or organization.

Performance Management and Succession Planning

Brooks Enterprise and Consultants partners with organizations to strategically create learning paths for specific roles, positions and individuals to ensure there is a healthy pipeline of talent.

We use several strategies for succession planning:

  • Job Rotation
  • Mentorship Program
  • Job Shadowing
  • Role Chartering
  • Learning Paths
  • Internal Recruiting
  • Leadership Development Programs

Customized Programs

  • New Employee Onboarding
  • Leadership Development Programs
  • New Hire Orientation
  • Mentoring Programs

Sales Training

Level I Sales Training
  • Objections
    • Course Description: In this course, you will learn how to effectively handle objections that arise during the sales process. We will equip you with the skills and techniques to address customer concerns, turning objections into opportunities and ultimately closing more deals.

    The Close

    • Course Description: Closing is the pivotal moment in sales. This course will teach you the various closing techniques and strategies that will help you seal the deal. You’ll gain the confidence and expertise needed to turn prospects into satisfied customers.

    Appointment Setting

    • Course Description: Mastering appointment setting is essential for any sales professional. This course will provide you with proven methods for securing valuable appointments with potential clients, setting the stage for successful sales conversations.

    Lead Generation, Networking, Prospecting, and Referrals

    • Course Description: This comprehensive course covers the full spectrum of prospecting, lead generation, and networking strategies. You’ll learn how to build a robust pipeline of potential clients, including techniques for leveraging referrals to expand your reach.

    Features/Benefits

    • Course Description: Effective sales hinge on understanding and communicating the features and benefits of your product or service. This course will help you articulate the unique value proposition, creating persuasive sales presentations that resonate with your customers.

    Sales Process

    • Course Description: A structured sales process is the backbone of successful selling. This course breaks down the entire sales process, guiding you through each stage, from initial contact to closing the deal, ensuring a systematic and effective approach.

    Competition

    • Course Description: Understanding your competition is vital for sales success. This course provides insights into competitive analysis, enabling you to differentiate your offerings, overcome objections related to competitors, and position your product or service effectively.

    Information Gathering

    • Course Description: Effective information gathering is the foundation of tailored sales pitches. This course teaches you how to ask the right questions, listen actively, and gather the essential data to meet your customer’s needs.

    Sales Pitch

    • Course Description: Craft compelling sales pitches that captivate your audience and address their specific pain points. This course will hone your pitching skills, ensuring that you can convey your message with confidence and persuasion.

    Sales Definition

    • Course Description: Understand the fundamental concepts and terminology of sales, providing you with a strong foundation to navigate the world of selling effectively. This course covers the core principles that underpin successful sales strategies.

    Sales Calls: Cold Calling, Leaving Voicemails, and Opening Statements

    • Course Description: Master the art of making effective sales calls, whether it’s cold calling, leaving voicemails, or creating powerful opening statements. This course equips you with the techniques and scripts necessary to initiate conversations and establish rapport with potential clients.
Level 2 Sales Training
  • CUSTOMER SERVICE
    • Course Description: Exceptional customer service is the cornerstone of successful sales. Discover the art of delivering outstanding customer service that not only satisfies your clients but also builds long-lasting relationships. This course covers essential customer service skills and practices that will set you apart in the sales field.

    HANDLING COMPLAINTS

    • Course Description: Complaints can be turned into opportunities for growth. This course teaches you how to handle customer complaints professionally and empathetically. You’ll learn to resolve issues, regain customer trust, and enhance your reputation as a reliable sales professional.

    CLIENT MEETING/FOLLOW UP

    • Course Description: Effective client meetings and follow-ups are key to maintaining strong customer relationships. This course guides you through best practices for preparing, conducting, and following up after client meetings, ensuring you leave a lasting, positive impression.

    VALUE PROPOSITION

    • Course Description: In today’s competitive market, a compelling value proposition sets you apart from the rest. This course helps you create a unique value proposition that clearly communicates the benefits of your product or service to potential clients, ultimately boosting your sales success.

    PRESENTATION

    • Course Description: Powerful presentations are vital in sales. This course hones your presentation skills, teaching you how to craft engaging and persuasive presentations that captivate your audience and drive them towards a buying decision.

    NEGOTIATING

    • Course Description: Successful negotiation is at the heart of sales. This course provides you with essential negotiation techniques and strategies to reach win-win outcomes, fostering positive long-term relationships with clients.

    SETTING YOUR PRICE

    • Course Description: Pricing is a critical factor in the sales process. This course guides you through the intricacies of setting the right price for your product or service, ensuring it aligns with market demand and your profit goals.

    CLIENT PAINS AND GAINS

    • Course Description: Understanding your clients’ pain points and desires is essential in sales. This course delves into methods to identify and address the specific needs and motivations of your clients, enabling you to provide tailored solutions that resonate.

    SAYING NO TO CLIENTS

    • Course Description: Sometimes, saying “no” to a client is in their best interest and yours. This course equips you with the skills and confidence to tactfully and professionally decline a request or proposal when it doesn’t align with your offerings or objectives.

    ACCOUNT DEVELOPMENT

    • Course Description: Account development is about nurturing and expanding existing client relationships. Learn effective strategies for growing your accounts and increasing revenue while ensuring client satisfaction and loyalty.

    PREPARING FOR THE SALES MEETING

    • Course Description: Successful sales meetings start with thorough preparation. This course provides you with the tools and techniques to plan, organize, and execute productive sales meetings that lead to positive outcomes.

    UTILIZING SOCIAL MEDIA AND TECHNOLOGY IN SALES

    • Course Description: In today’s digital age, leveraging social media and technology is vital for sales success. This course explores how to harness these tools to connect with prospects, engage clients, and stay at the forefront of your industry, ensuring you are well-equipped for modern sales practices.

Other Services

  • One-on-One Training
  • Lunch & Learn Presentations
  • Keynote Speeches/Talk
  • Workshops & Seminars
  • Customized Corporate Training Packages
  • Self-paced online courses